As with everything in life, communication exchange is governed by rules. Communication can be defined as “negotiating meaning”. People communicate to establish common knowledge – to give the same meaning to a specific subject. The more we know about communication, the better our communicative competence. This leads to a greater number of choices when communicating and a better understanding of other people’s behaviour. By improving one’s conversational skills, one will ultimately be able to understand and will be understood by people in any situation. Active listening, turn-taking and topic control forms the foundation of inter-personal fluency in conversation.