The danger of Powerpoint – The Neuroscience behind making impactful presentations
The sad fact about powerpoint is this: we only retain between 6-10% of the information! Why? One of the biggest problems is sensory overload, as we have about 70 000…
How to Avoid Hiring a Toxic Employee
How to Avoid Hiring a Toxic Employee Nothing is more costly to an organization’s culture than a toxic employee. Research shows that rudeness is like the common cold — it’s contagious, spreads…
What is EMDR?
EMDR (Eye Movement Desensitization and Reprocessing) is a psychotherapy that enables people to heal from the symptoms and emotional distress that are the result of disturbing life experiences. Repeated studies…
Authentic African Leadership in Uncertain Times
Successful organisations have effective leaders. Effective leaders today are authentic, have emotional and social intelligence competencies, are vulnerable and bold in leading their teams. Leading in The Fourth Industrial Revolution…
Enhancing Call Centre Performance Workshop
Lucrative Call Centres require dynamic, flexible and skilled employees who have a thorough understanding of their product or services, are able to work quickly and effectively without sacrificing the quality…
Empowering Frontline – Customer Service Teams
Your Frontline staff is the face of your brand. They embody the company’s values, etiquette, mission, and vision. A customers first impression and experience with a frontline employee can have…
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