As we experience this global shift, where transformation is accelerating from the digital economy down to the boardroom, even incredibly accomplished leaders need new tools fit for purpose. It is…
Inevitably, accomplished businesswomen and men around the world will face the challenge of taking their careers to the next level. In today’s dynamic world, professional knowledge and skills is only…
We find ourselves in unique, unexpected and unplanned for times, where the global pandemic, COVID-19, has literally brought our world to a standstill. With this global time-out, the business implications…
Successful organisations have effective leaders. Effective leaders today are authentic, have emotional and social intelligence competencies, are vulnerable and bold in leading their teams. Leading in The Fourth Industrial Revolution…
Lucrative Call Centres require dynamic, flexible and skilled employees who have a thorough understanding of their product or services, are able to work quickly and effectively without sacrificing the quality…
Your Frontline staff is the face of your brand. They embody the company’s values, etiquette, mission, and vision. A customers first impression and experience with a frontline employee can have…