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Customised Coaching

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Read more about the article Enhancing Call Centre Performance Workshop

Enhancing Call Centre Performance Workshop

  • Post published:June 29, 2020
  • Post category:Customised Coaching

Lucrative Call Centres require dynamic, flexible and skilled employees who have a thorough understanding of their product or services, are able to work quickly and effectively without sacrificing the quality…

Continue ReadingEnhancing Call Centre Performance Workshop
Read more about the article Empowering Frontline – Customer Service Teams

Empowering Frontline – Customer Service Teams

  • Post published:June 29, 2020
  • Post category:Customised Coaching

Your Frontline staff is the face of your brand. They embody the company’s values, etiquette, mission, and vision. A customers first impression and experience with a frontline employee can have…

Continue ReadingEmpowering Frontline – Customer Service Teams
Read more about the article Leader as Coach

Leader as Coach

  • Post published:June 29, 2020
  • Post category:Customised Coaching

The role of leaders, as we know it, is dramatically evolving. Within the VUCA (Volatile, Uncertain, Complex, Ambiguous) climate that organisations are faced with, leaders are being called upon to…

Continue ReadingLeader as Coach
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