Explore the five conflict strategies and acquire skills to understand and overcome negative perceptions. Participate in practical simulations to refine your personal style and skills. Explore the nature, sources and…
Would you like to know where you fall on the behaviour spectrum? Does your response to events sometimes surprise you? Recognise and learn assertive behaviour and communication. Assertiveness can help…
Most of us encounter confrontational and hostile people at some points in our lives. These individuals may exist in our personal sphere or professional environment. On the surface, they may…
Being assertive is a matter of practicing certain communication skills and having the right inner attitude. Some people are naturally more skilful when it comes to being assertive. Others need…