Listening, turn-taking and topic control. William Shakespeare once wrote that “Conversation should be pleasant without scurrility, witty without affection, free without indecency, learned without conceitedness, novel without falsehood.” As with…
In May 2003, the International Consortium on Emotional Intelligence Research produced a paper called “Resonant Leadership”. Research was conducted with hundreds of companies to identify emotionally resonant leadership qualities. Resonant…
Trust is defined as an “absolute certainty in the trustworthiness of self or another '' Trust and believability are synonymous. We need both together, neither alone will do. What few…
Cutting Edge Research : Jeffrey Kluger We hear sayings like “fifty is the new forty” I even recall listening to a talk by Gloria Steinem who had turned 60 saying…
A global trend has emerged in which corporate leaders are exiting their positions before the end of their term. However to those involved in coaching leaders, this comes as no…
On April 22, 2010, The Deepwater Horizon exploded and collapsed in the Gulf of Mexico. What followed was more than an environmental disaster as BP’s public strategy exacerbated the disaster,…