A Different Approach to Managing Conflict

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When we think of managing conflict, our attention immediately turns to the different conflict styles, acquiring assertive expression, or improving one’s interpersonal skills such as heightening the art of diplomacy…

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Conflict Management

10 Guidelines to constructive Conflict Resolution Background of Conflict Resolution Conflict is a natural occurrence in interactions with others. Although we cannot remove conflict altogether, we can adopt certain strategies…

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Assertiveness

10 Guidelines to a more Assertive Communication Style Background of Module Assertiveness is a learnt style of communication which does not come naturally to everyone. Assertive communication is the ability…

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